Lead Shift Building Operator

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Lead Shift Building Operator. The Lead Shift Building Operator is responsible for overseeing the daily operation, maintenance, and safety of all of the hotel's building systems and equipment. This senior-level role includes supervising other building operators, ensuring smooth and efficient operation of systems, performing preventive and corrective maintenance, and collaborating with management to implement upgrades and maintenance policies.,

Systems Operation & Maintenance

• Operate, monitor, and maintain all hotel building systems, including Building Automation, HVAC, plumbing, electrical, mechanical, water systems (chilled water, potable/non-potable water), steam/heating systems, pumps, chillers, boilers, air-handling units, and other equipment.
• Conduct regular inspections, preventive maintenance, testing, and diagnostics to ensure optimal performance and compliance with safety standards.
• Perform repairs and troubleshoot issues; escape major failures or complex maintenance issues in consultation with the Director of Engineering. (Based on typical shift-operator duties.)
• Maintain accurate records of maintenance, inspections, repairs, and service logs; manage work orders, schedules, parts inventory, and supplies.

• Supervise and lead the building operators and maintenance technicians during shifts.
• Oversee the Transcendent work order system and assignment of work orders , monitor work performance, and ensure adherence to standard operating procedures, safety protocols, and hotel quality standards.
• Provide training, mentorship, and guidance to junior operators or maintenance staff, fostering a culture of continuous improvement and professional development.

• Ensure all maintenance work complies with relevant building, safety, and environmental regulations, including fire-safety systems, life safety systems, and hotel property standards.
• Maintain housekeeping standards in mechanical/plant rooms and work areas; ensure the safety and cleanliness of all operational zones.
• Participate in emergency response and on-call duties when required (e.g., during off-hours or unexpected system failures), coordinating with other departments and contractors when needed. (Common in hotel engineering roles.)
• Respond to all fire alarms in conjunction with Security.

• Work with the Director of Engineering to develop and implement maintenance policies, procedures, and preventive maintenance (PPM) programs to optimize efficiency and reduce downtime. (Based on roles like shift plant engineer / BMS operator.)
• Support renovation, system upgrades, and special projects (e.g., HVAC upgrades, new equipment installation), coordinating work with contractors, vendors, and other hotel departments.
• Monitor and manage parts/supplies inventory; ensure adequate stock and timely procurement of parts to support maintenance operations.

• Respond in a timely and professional manner to guest and staff maintenance requests (guest rooms, public areas, staff areas), ensuring guest comfort and satisfaction.
• Coordinate with housekeeping, front-office, food & beverage, and other departments to schedule maintenance work with minimal disruption to guests and operations.
• Represent the engineering team with professionalism, maintaining a tidy personal presentation and treating guests and staff with courtesy and respect.

Flexibility to work a variety of shifts including evenings, weekends, holidays, and extended hours as required by operational needs.

Reasonable accommodation may be made to…