Investigations Data & Support Manager

Can you manage a team that supports accident inspectors while ensuring accurate data entry, retrieval, and reporting?

Have you worked with complex datasets, including maintaining data quality, querying relational data, and presenting statistics through tools such as Microsoft Dynamics and Power BI?

Do you have experience leading a team and overseeing the integrity, performance and security of a case management or database system?

If so, we’d love to hear from you!

The Marine Accident Investigation Branch (MAIB) is an independent unit within the Department for Transport, dedicated to improving safety B investigates marine accidents involving UK vessels worldwide and all vessels in UK territorial waters, aiming to prevent future accidents rather than assign blame or liability.

Each year, MAIB receives 1,500–1,800 accident reports, leading to around 30 detailed investigations. Based in Southampton, the branch employs 34 staff, including four specialist investigation teams supported by an administrative team.

MAIB’s responsibilities include determining accident causes, publishing safety recommendations, raising awareness of marine risks, and promoting national and international cooperation in accident investigation. Committed to excellence, MAIB strives to remain a global leader in safety investigations, uphold best practices, and ensure staff expertise through regular specialist training.

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DFT.

Based in Southampton, the Marine Accident Investigation Branch (MAIB) investigates marine accidents to improve safety  postholder will lead a team supporting accident inspectors and ensure accurate data entry, retrieval and reporting. You will manage the quality, integrity and security of MAIB’s Microsoft Dynamics‑based case management system and national accident database, providing data and statistics for operational, public and strategic use. The role requires strong data management skills, Microsoft 365 knowledge and proven team leadership.

• Managing the provision of support to four teams of accident inspectors to include carrying out some operational support duties as part of a rota with the other Investigation Support Officers.
• Maintain and optimise the Dynamics of the case management system database structure and performance.
• Ensure data integrity, consistency and security across all environments.
• Manage data retention policies.
• Support configuration and customisation of Dynamics CMS to meet investigative and operational needs.
• Liaise with internal and external developers to implement system improvements.
• Stakeholder engagement you will work closely with inspectors, analysts and IT teams to understand data needs.
• Provide technical support and training to users of the case management system.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.