Assistant Manager

Assistant Branch Manager

Location:

Southampton, Hampshire

Salary: £30,000 - £32,000 + Bonuses

We are looking for an enthusiastic and motivated Assistant Branch Manager to join our Southampton branch. Working closely with the Branch Manager, you'll play a key role in the day-to-day running of the branch, supporting customers, coordinating operations, and helping drive branch performance.

This is an excellent opportunity for someone with supervisory, sales, or administrative experience who is looking to develop their career within a stable, well-established, and growing business.

What We Offer

£30,000 - £32,000 salary
Monthly and quarterly performance-related bonus scheme
4 weeks holiday plus bank holidays
Company pension
Healthcare cash plan
Friendly and supportive team environment
Full training provided
Opportunity to develop within a growing business

The Role / Responsibilities

Supporting the day-to-day running of the Southampton branch
Working closely with the Branch Manager to maintain efficient branch operations
Handling customer enquiries, sales, and order processing
Assisting with stock control and goods management
Responding to emails and telephone enquiries
Supporting customers both in person and over the phone
Checking deliveries against delivery notes
Assisting with loading and unloading stock when required
Maintaining high standards of customer service

What We're Looking For

Previous supervisory, sales, or administrative experience
Strong customer service and communication skills
Organised and able to manage multiple tasks effectively
Confident dealing with customers, suppliers, and colleagues
Sales-focused with a proactive attitude
Comfortable using email, Microsoft Office, and order management systems
Strong attention to detail and problem-solving skills
Able to work effectively as part of a team
A practical, hands-on approach to work

Desirable Experience

Experience with in garage doors, construction, builders' merchants, home improvement, or trade-related industries
Experience supporting branch or operational activities
Stock control and goods handling experience

Working Hours

Monday to Friday: 7:30am - 5:00pm
Saturday: 9:00am - 12:30pm (rota basis)
If you're looking for a varied role with responsibility, career development opportunities, and the chance to be part of a successful and growing business, we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people