Head of Business Support
Listed on 2026-09-12
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Management
Operations Management, Business Administration, Administrative Management, Change Management
The University has a diverse estate, property and land portfolio spanning several campuses, including the main Highfield campus, the City Centre Campus, Avenue Campus, the Boldrewood Innovation Campus, and the Winchester School of Art. The Estates & Facilities team ensure that the University has a built and physical environment that supports the activities of a world-class University, across a portfolio of academic, state of the art research, clinical, enterprise, workspace, residential, social amenity, sport and community facilities.
Ambitious plans are afoot with an estates masterplan that will see £1bn of investment in enhancing and delivering a sustainable, inclusive estate over the next decade.
Reporting to the Director of PMO and Business Support, you will have a pivotal leadership role, as an experienced and forward-thinking Head of Business Support. This is a strategic post with responsibility for driving operational excellence, enabling effective decision-making, supporting delivery of the Estates and Facilities operations.
You will lead and manage the provision of integrated, coordinated, flexible, responsive, proactive and consistent support, information and communication services across all Estates & Facilities functions and lead the provision of business support services, ensuring consistently high standards of executive support to E&F Leadership Team and senior management, professional helpdesk/customer services operations and efficient administrative support to all E&F teams. Lead a continuous review of internal systems, procedures and processes to ensure consistency, identifying opportunities for change and improvement.About you
You will have a credible strong track record of delivering excellent business business support. Passionate in driving improvement using modern digital tools to create efficient and effective administration and communication in a complex environment.
What we can offer youWe support a flexible approach to work and additional benefits that will make your life easier, such as access to private dental and/or healthcare insurance and a generous holiday allowance. We will support your long-term future with access to the University's Superannuation Scheme (USS), subsidised health and fitness facilities, and various discounts.
We welcome applications from all walks of life and champion a uniquely diverse working environment where every colleague can excel, regardless of their background or life choices. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a diverse environment. Therefore, we particularly encourage applications that will strengthen the diversity of our estates leadership team.
We are a Stonewall Diversity Champion and are immensely proud to have our institutional Athena SWAN silver award renewed, which underpins our pledge to improve equality for women. We are also delighted to have received the Race Equality Charter bronze award from Advance HE, which recognises that we have a solid foundation for eliminating racial inequalities and developing an inclusive culture that values all staff and students.
We work with our people to ensure their ideas are always heard, and we invite you to share your background and life experiences with us to help us create a truly unique working environment.
Check out the staff benefits and why you should join us at The University of Southampton.
We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.
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