Deputy Portering Operations Manager

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for the detailed job description of the role.

Deputy Portering Operations Manager

Permanent

Previous applicants need not apply.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

The Deputy Portering Operations Manager for Portering Services plays a pivotal role in ensuring the safe, efficient, and responsive delivery of Portering services across the Trust. This is a dynamic leadership position that supports the smooth running of patient flow and essential operational activity across both Southampton General Hospital and Princess Anne Hospital sites.

Working for our organisation, we are one of the largest acute teaching Trusts and offer a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

• Leading and coordinating the Portering workforce, providing day-to-day management of Supervisors and Porters, ensuring staff are deployed effectively, and service standards are consistently met.
• Managing live operational activity, resolving issues independently, supporting emergency response, and ensuring continuity of service across all shifts using digital task management and rostering systems.
• Driving service quality and improvement, monitoring performance data, supporting audits, producing reports, and contributing to the implementation of new systems and technologies.
• Supporting staff development and compliance, overseeing training, induction, appraisal processes, and ensuring adherence to Trust policies, Health & Safety requirements, and infection-control standar

This is a hands‑on leadership role where you will make a direct impact on patient experience, operational efficiency, and the smooth running of essential hospital services.

We are looking for someone who brings strong operational leadership, excellent communication skills, and the confidence to manage a busy, fast‑moving service.

• Experience supervising or coordinating Portering in a healthcare or fast paced operational environment.
• Experience of delivering a service through an operational team, including staff deployment, roster management, prioritising and adjusting resources to meet changing demands
• Experience of a portering service including patient and…