Head of Resilience

Head of Resilience Full Time | £72,996.00 - £85,162.00 (dependent on experience) Hybrid (minimum of 4 days a week in Southampton)
* Must be able to hold SC clearance. Who we are We are Ordnance Survey, Great Britains national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. Help build an organisation that can thrive through uncertainty At Ordnance Survey, resilience is not simply about responding to disruption.

It's about ensuring we can continue to deliver nationally important services, protect our customers and partners, and adapt successfully in an increasingly complex operating environment. We are seeking a strategic and forward-thinking Head of Resilience to lead the development and delivery of our enterprise-wide resilience capability. Reporting to the Chief Information Security Officer, you will continue to develop resilience as a core organisational capability, ensuring Ordnance Survey can anticipate, withstand, respond to and recover from a wide range of threats and disruptive events.

This includes everything from operational disruption and technology failure to supply chain challenges, national emergencies and evolving external risks. As a member of the Security & Resilience Leadership Team, you will shape the strategic direction of resilience across the organisation, ensuring business continuity, crisis management and organisational preparedness are embedded within our operating model and culture. You will work closely with senior leaders, technology teams, security specialists and external partners to strengthen our ability to deliver critical services under all conditions.

What you'll be doing You will provide leadership for organisational resilience across OS, developing a clear resilience roadmap aligned to enterprise risk, organisational priorities and government expectations. You will establish and mature our business continuity and crisis management capabilities, ensuring plans are practical, tested and continually improved. The role will include:
Leading the evolution of OS's organisational resilience capability and maturity journey. Designing and embedding effective business continuity, crisis management and incident response frameworks. Preparing the organisation through exercising, scenario planning and resilience testing. Supporting Executive and Senior Leaders during incidents, helping drive structured and informed decision-making under pressure. Building trusted relationships with government bodies, emergency services, suppliers and critical partners.

Creating a culture where resilience is understood as everyone's responsibility. Developing resilience knowledge, awareness and capability across the organisation through training, coaching and exercises. What we're looking for You will be an experienced resilience professional with a proven track record of leading organisational resilience, business continuity or crisis management capabilities within a complex environment. You will combine strategic thinking with practical delivery, bringing both credibility and calm leadership when it matters most You'll likely bring:
Significant experience of organisational resilience, business continuity and crisis management. An understanding of government resilience expectations, national infrastructure, or similarly complex operating environments. Experience improving organisational capability through structured maturity approaches and continuous improvement. The ability to influence senior leaders and translate complex risks into practical action. Experience designing and leading exercises, training and preparedness activities. A collaborative leadership style that builds confidence, capability and accountability across diverse teams.

Why join us? This is an opportunity to help develop and shape a critical strategic capability within one of the UK's most trusted organisations. You will play a key role in helping Ordnance Survey navigate uncertainty while continuing to deliver the services that organisations, businesses and citizens rely on every day. As an OS Leader Operating at the Leading Other Leaders level within the OS Leadership Framework, you will lead through Engage, Grow and Deliver, creating the environment, capability and alignment needed for teams and leaders to succeed.

Engage Build trust, alignment and shared purpose…