Urban Outfitters Assistant Store Manager

Urban Outfitters Assistant Store Manager – Southampton, UK

Join to apply for the Urban Outfitters Assistant Store Manager – Southampton, UK role at Urban Outfitters Europe
. This position is located at 54 Above Bar Street, Southampton, Portsmouth, S0147DS United Kingdom.

Role

Summary:

The main objective of this role is to assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Build a store community that fosters creativity and inspires Urban Outfitters customers. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development.

Participate in building community relationships that directly reflect the Urban culture. Uphold the Urban Outfitters “Peers Teaching Peers” philosophy.

• Overseeing a large team
• Recruit, train and develop managers to increase day to day productivity of the business
• Assist with the development of Department Managers to ensure succession planning for future growth of the business
• Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
• Uphold Company standards and act as a positive role model to others

• Ensure Department Managers conduct and execute productive daily and department meetings
• Model the way for the store team and inspire a shared vision
• Assist and participate with the roll‑out of new training and operational initiatives
• Possess excellent communication skills in both written and verbal form

• Coach management to take initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment
• Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
• Achieve Company‑average mystery shop results by guiding the team to uphold the Company’s customer service standard

• In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and attainable goals
• Guide the team to perform all store‑level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
• Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices; participate in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked
• Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
• Assist in upholding Company Health & Safety procedures at all times to protect employees and customers against accidents and incidents

• Facilitate communication between the management and creative team to enhance the store environment and efficiently execute all merchandising projects
• Coach others to understand and interpret current fashion trends in local markets to generate creative solutions
• Ensure floor sets are well organiser, scheduled appropriately, cleanly executed and completed timely
• Commercial awareness:
  Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales
• Exhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive business
• Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences such as media and local community
• Manage stock levels appropriately by using relevant reports and market trends
• Demonstrate entrepreneurial skills to achieve and exceed store targets

• Experience in a management role working in a fast paced, high volume fashion retail environment
• Upholding excellent VIBE and a service‑orientated culture
• Abili…