Customer Warehouse Assistant

IKEA Southampton are looking to welcome a Customer Warehouse Assistant to join our delightful and friendly team.

• Hourly rate of £13.45 per hour.
• 12, 16 and 24 hours a week contracts, which will include weekend working.
• These are permanent contracts where you will be working throughout the year, including the holiday periods.
• We can discuss flexibility to match your life and our business needs during the interview.
• Shift times will be between 09:00am and 21:30pm for the Self-Serve Warehouse roles.
• Shift times will be between 06:00am and 21:30pm for the Customer Order Picking roles.

• 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
• End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
• Proud to be a Living Wage Employer.
• Free car parking, a cycle-to-work scheme and season travel ticket loan.

...as well as so much more!

Click below for a full list of our benefits:

• Previous warehouse experience is beneficial but not essential; all you will need is the motivation to make things happen in a fast‑paced environment.
• Ability to prioritise and organise your workload swiftly and with attention to detail.
• Proven experience in utilising technical equipment to enhance productivity and efficiency.
• Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
• A strong customer service mindset, and the passion to be helpful and attentive to customers as they navigate our Self‑Serve Warehouse.

• You will be collecting products and packages from throughout the store, preparing them for collection by our customers.
• You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
• You will work to ensure the efficiency of the fulfilment operation by working in simple, cost‑conscious ways, developing, and sharing good examples of ways of working.

• You will be maintaining the Self‑Serve Warehouse, which means condensing and moving stock, supporting customers with their questions, and making sure that IKEA's flatpack products are accessible, stocked and ready for our customers to purchase.
• This is a physical role as you will be manual handling of heavy stock.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co‑workers.

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face‑to‑face interview in‑store.

We understand not everyone will be selected, but we promise to keep you informed either way.

For any advice or support, email  and I will be happy to help!