Assistant Shop Manager - Bitterne

Assistant Shop Manager
- Bitterne

Final date to receive applications: 23 July 2026

Department: Retail

Employment Type: Permanent
- Part Time

Location: Bitterne

Reporting To: Rob Gordon

Compensation: £13.45 / hour

Naomi and Jack's are opening a new retail shop in Bitterne!

We have an exciting opportunity for an Assistant Shop Manager to join us at our new charity shop, opening in Bitterne, Southampton.

Our charity shops provide a great source of income to enable us to provide care for local children and their families. The Assistant Shop Manager will work with the Shop Manager and alongside volunteers to help run the shop and raise the profile in this new location.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old‑fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work.

It is essential that you have strong interpersonal skills and a compassionate nature.

Under the guidance and direction of and working with the Shop Manager:

• To provide day‑to‑day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities
• To produce a weekly work rota ensuring that the shop is fully manned during opening hours, arranging cover for holidays and sickness
• To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
• To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi and Jack's.
• To ensure that the shop premises comply with Health & Safety legislation for staff and customers.
• The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety log book, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.

Working 21 hours a week (3 days) to include some Saturday working. You will also cover for the Shop Manager's absence (holidays, regular day off, sickness absence) so flexibility over working days will be required.

Benefits include a competitive salary, 24 days holiday (pro rata), group pension scheme, life assurance, HSF Health cash plan, blue light discount and the opportunity to work in an organisation where every job matters!

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.