Sales Development Representative; IT, Managed Services

Sales Development Representative | Managed IT, Cybersecurity & Digital Transformation

Location:

Southampton or Abingdon (3 days weekly)

A growing Managed Service Provider is looking for an ambitious and driven Sales Development Representative (SDR) to join its expanding commercial team.

This is a high‑energy, outbound‑focused role designed to generate new business opportunities across Managed IT Services, Cybersecurity, and Digital Transformation solutions. Acting as the first point of contact for prospective clients, you'll play a key role in building pipeline, creating engagement opportunities, and supporting overall business growth.

Working closely with Sales and Marketing teams, you'll be responsible for identifying decision‑makers, generating interest, and booking qualified meetings for senior sales colleagues.

• Proactively identify and research prospective clients within target markets using Linked In, business databases, and market intelligence tools.
• Conduct outbound prospecting activities through cold calling, email campaigns, and social selling to generate new business opportunities.
• Qualify inbound inquiries and marketing‑generated leads, ensuring they align with target customer profiles.
• Identify and map key stakeholders and decision‑makers within prospective organizations.
• Schedule qualified meetings and discovery calls for senior members of the sales team.
• Clearly communicate the value of managed services, cybersecurity solutions, compliance services, and strategic IT consulting offerings.
• Build and maintain a healthy pipeline of opportunities to support monthly and quarterly growth objectives.
• Maintain accurate and up‑to‑date CRM records, including activities, communications, notes, and next actions.

• Previous experience in a Sales Development, Business Development, Telemarketing, or Lead Generation role
• Proven track record of achieving or exceeding activity and appointment‑setting targets.
• Cold‑calling experience, including objection handling and relationship building.
• Strong verbal and written communication skills with the ability to engage stakeholders at all levels.
• Excellent organisational skills with the ability to manage a high volume of activity effectively.
• Experience using CRM systems and sales engagement platforms.
• Comfortable using Microsoft Office applications and Linked In for business development activities.
• Experience with in a Managed Service Provider (MSP), Technology, SaaS, Telecommunications, or IT Services environment.
• Understanding of cloud technologies, cybersecurity solutions, digital workplace platforms, or broader IT services.
• Experience with CRM platforms such as Salesforce, Dynamics, Hub Spot, or similar tools.

• Resilient, determined, and comfortable working in target‑driven environments
• Self‑motivated with a proactive approach to generating opportunities.
• Strong commercial awareness and a genuine interest in technology solutions.
• Eager to learn, develop, and progress within a professional sales career.
• Collaborative team player with a positive attitude and strong interpersonal skills.

• Opportunity to join a growing and ambitious technology business.
• Clear progression path into Business Development and Account Management roles.
• Exposure to high‑growth sectors including Cybersecurity, Cloud, and Digital Transformation.
• Supportive sales and marketing environment focused on development and success.
• Competitive salary package with performance‑related incentives.
• Opportunity to play a key role in driving business growth and market expansion.

Southampton or Abingdon (3 days weekly)