Senior Sales Manager

Basic salary up to £55,000

OTE up to £20,000 (uncapped)

Our client is a whole‑market mortgage broker who has built a reputation for delivering quality advice and service.

We are seeking a Senior Sales Manager to lead the life & protection team in our Southampton office. This is a full‑time, office‑based position.

The successful candidate will manage fifteen direct reports, with a mix of on‑site and remote staff, ranging from experienced long‑tenure individuals to early‑career professionals. The role requires strong leadership to support, develop and performance‑manage the team to maximise their potential and meet company objectives.

• Minimum 2 years sales management experience within an outbound, advice‑based protection role, working with a variety of lead sources, ideally from mortgage advisors.
• Proven track record of delivering against sales, sales quality and regulatory objectives.
• Experience of coaching and developing staff in consultative sales, objection handling and closing sales.
• High degree of customer service awareness, including knowledge of TCF and FCA guidelines.

• Setting, achieving and delivering performance targets for sales, efficiency and quality in line with the company’s overall plan.
• Demonstrating the company sales process to colleagues, highlighting what a “good call” looks like.
• Building an energetic and engaging sales floor and culture.
• Understanding and buying into the company’s aims and objectives, and providing clear communication to the team.
• Developing sales team members in line with their personal development plans and performance reviews – utilising call listening, internal training and one‑to‑one sessions.