Senior Sales Engineer Equipment Sales - ICS Energy Ltd

Word onderdeel van onze missie! Als wereldleider in het creëren van comfortabele, duurzame en efficiënte klimaatoplossingen voor gebouwen, woningen en transport, is het onze verantwoordelijkheid om de planeet op de eerste plaats te zetten. Voor ons bij Trane Technologies en via onze bedrijven, waaronder Trane® en Thermo King, is duurzaamheid voor ons niet alleen de manier waarop we zaken doen—het is de kern van ons bedrijf.

Durf jij de uitdagingen van de wereld te bekijken en daarin betekenisvolle mogelijkheden te zien? Wil jij bijdragen aan een betere toekomst? Als jouw antwoord ja is, nodigen wij je uit om samen met ons de grenzen van het mogelijke te verleggen voor een duurzame wereld. Lees meer over onze voordelen Ontworpen zodat u zowel op het werk als thuis kunt floreren.

Wij gaan vol vertrouwen vooruit.

The Regional Service Account Manager is responsible for promoting and selling Service solutions to new and existing clients. The primary objective is to generate new business and pipeline opportunities, build relationships with customers, and achieve sales targets. Covering the North East and Yorkshire Regions UK.

• Sales and Business Development:
  Identify and target potential customers in various industries requiring service solutions in the HVAC and Process Cooling. Develop and implement sales strategies to generate leads and convert them into sales opportunities. Conduct market research to identify trends, competitors, and potential business opportunities. Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
  
  Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.
• Technical Expertise:
  Possess a deep understanding of Service solutions in the HVAC and Process Temperature Control, including process chiller units, temperature control units, related equipment and installations. Provide technical guidance and support to customers, helping them select the most suitable Service solutions based on their specific requirements. Conduct site visits and assessments to evaluate customer needs, ensuring accurate and efficient Service solutions are proposed.
  
  Comply with Risk Assessment Method Statements (RAMS) to evaluate customer needs and partner with Quality Health and Safety Environments (QHSE) Identify and propose appropriate service solutions. Work with technical and operations teams to develop customer-focused service offerings. Demonstrate knowledge of HVAC service, maintenance, repair, upgrade and lifecycle solutions.
• Customer Relationship Management:
  Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact. Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business. Conduct regular follow‑ups with customers to ensure their ongoing needs are met and address any concerns or issues that may arise. Provide after‑sales support, including troubleshooting, maintenance advice, and coordination with the technical team.
• Commercial priorities:
  Drive growth in maintenance agreements and planned service contracts across the assigned territory. Identify and convert inspection opportunities into actionable service, repair, and lifecycle sales. Generate revenue from repair and remedial opportunities by working closely with service and operations teams. Develop upgrade and energy improvement solutions that improve system performance, efficiency, and customer value. Maximise parts and replacement opportunities through proactive account management and installed‑base awareness.
  
  Improve renewals and retention through strong customer relationships, regular follow‑up, and consistent service support. Deliver customer account growth by expanding share of wallet within existing customers and winning new service relationships.
• Sales Reporting and Analysis:
  Prepare regular sales reports, including sales forecasts, pipeline updates and performance metrics. Analyse market trends, customer feedback and…