Casual Safety Steward

Location:

St Mary’s Stadium

Hours:

As and when required (Including evenings, weekends and matchdays)

Contract Type:
Casual

Criminal Record Check: DBS Standard

As a Casual Safety Steward, you will play a crucial role in ensuring the safety and enjoyment of all visitors to St Mary’s Stadium on match days and during other events.

You will be responsible for maintaining a safe and secure environment, providing excellent customer service, and responding effectively to any incidents.

• Be a friendly and helpful point of contact for all visitors and staff.
• Support with pre‑event checks to ensure all facilities are safe and compliant.
• Monitor crowd behaviour and report any potential risks or issues.
• Direct spectators and staff to their seats, facilities, and exits.
• Respond to incidents, emergencies, and customer queries calmly and professionally, following established procedures.
• Assist with the safe evacuation of the stadium or specific areas if required.
• Enforce stadium rules and regulations, including those related to anti‑social behaviour and prohibited items.
• Report any suspicious activity, unattended items, or hazards.
• Work as a team with stewards, security, and emergency services.
• Attend pre‑event briefings and de‑briefings as required.

• A clear and effective communicator.
• An ability to remain calm in challenging circumstances.
• An ability to produce clear well‑written incident reports.
• A team player who shows a willingness to go the extra mile to assist supporters.
• In some stewarding positions, previous experience may be required.

Applicants who do not currently hold a Level 2 Certificate in Spectator Safety must complete a course to obtain the qualification.

• Competitive hourly rate.
• Learning & development opportunities.
• Fully funded qualification in Spectator Safety.
• Collaborative & inclusive working culture.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club’s commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation’s strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination‑free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.