Security Officer - IC

Better places, thriving communities.
Mitie Security is looking for a Security Officer to work with partners in the NATS Swanwick area. Ideal applicants are hard‑working, motivated individuals who want a dynamic workplace that rewards their efforts. For those who want to deliver the exceptional every day and go the extra mile, this role is for you.

Job Type: Permanent

Hours: 12‑hour shifts, days, nights & weekends

Additional Clearance: SIA minimum. Candidates must have strong communication skills and be physically fit for long patrols.

Vehicle: Candidate must ideally drive and have access to their own vehicle.

• Protect the customer’s property, people, and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
• Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self‑development.

• Ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that improve or enhance the service level.
• Comply with Industry and Statutory Legislation (front‑line licence in either Security Guarding or Door Supervision) which must be worn at all times. The customer also requires a CCTV PSS SIA Licence; additional courses may be contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew licence 16 weeks before expiry.

• Look out for and immediately report any Health & Safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation becomes threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, to be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
• Call emergency services and Communication Centre to report all incidents.

• Previous Security Experience
• SIA Licence
• SC Clearance desirable

We offer a range of benefits to support your wellbeing and career development.

Virtual GP service for you and your household. Salary Finance scheme allows you to access 50% of earned pay before payday for a small fee and offers competitive loans.

Flexible lifestyle benefits platform, Choices, enables you to purchase up to five extra days’ holiday, critical illness insurance, dental treatment, and technology products at affordable cost.

High‑street discounts from thousands of retailers and gyms via the MiDeals platform. Cycle‑to‑work scheme. Life cover up to four times your salary. Enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (including free shares).

Awards such as Mitie Stars recognise hard work; cash prizes are available monthly and an annual top prize of £10,000.

Training and development opportunities across a wide learning resources selection.

We are committed to an inclusive and accessible recruitment process. If you have a disability or long‑term condition, please contact us to request reasonable adjustments.