Security Officer

Better places, thriving communities.

Mitie Security is looking for a Security Officer to take on the exciting responsibility of working with partners in the NATS Swanwick area. Ideal applicants will be hard working, motivated individuals, looking for a dynamic workplace that rewards their efforts. For those who want to deliver the exceptional every day and go the extra mile, this role is for you.

• Job Type: Permanent
• Hours:
  
  12 hour shifts, days, nights & weekends
• Additional Clearance: SIA minimum, candidate must have strong communication skills and be physically fit for long patrols
• Candidate will be covering 2 different sites within 2 miles of each other
• British passport required for client clearance
• Candidate must ideally drive and have access to own vehicle

• To protect our customers' property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and any subsequent changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AIs).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a frontline licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

• Look out for, and immediately report, any Health & Safety hazards or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AIs).
• To call emergency services and Communication Centre to report all incidents.

• Previous Security Experience
• SIA Licence
• SC Clearance desirable

Our market‑leading offering provides you with benefits that suit your lifestyle. We offer a virtual GP for you and your household, financial wellbeing assistance through a Salary Finance scheme, a flexible lifestyle benefits platform called Choices, and the ability to purchase up to five extra days’ holiday each year. Additional benefits include discounts from retailers through the MiDeals platform, a cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.

We award employees with Mitie Stars for recognising hard work, offering cash prizes each month and an annual chance to win a top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.