Security Officer

Southampton, United Kingdom | Posted on 04/08/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Working Hours: 10:15-22:15, Saturday and Sunday - 24 hours per week

Pay: £14.31 per hour

Location:
Marlands Shopping Centre, Southampton, SO14 7SJ

Reporting to: Contract Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Marlands Shopping Centre.

As a Security Officer, youwill be responsible for conducting regular patrols throughout the shopping centre, monitoring activity toensure a safe and secure environment for all visitors andstaff.

You will respond promptly to incidents, liaise professionally with members of the public and site management,and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

The successful candidate must hold a valid SIA Licence Door Supervisor (DS) or Security Guarding (SG) as a minimum.

Duties include:

• Protecting theclient’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing lossesand damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences,and surveillance activities
• Maintainingorganisation's stability and reputation by complying withlegal requirements
• Contributing toteam effort by accomplishing related results asneeded
• Acting as a firstline support to customers and visitors on site, providing aprofessional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

• Full5-year employment checkable history
• Essential:
  Validfrontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• Highlevel of enthusiasm and passion
• Abilityto work in a fast-moving environment
• Accessto a range of nationally recognised courses to help further your career, via the Anchor Academy
• Accessto SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream - access to pay as you earn it
• Cycleto Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Rewardand Recognition awards

Other companies may call this role:
Security Officer, Security…