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Complex Needs Community Keyworker; Women's Services

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Belmont Recruitment
Full Time, Part Time position
Listed on 2026-10-20
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 20 - 22 GBP Hourly GBP 20.00 22.00 HOUR
Job Description & How to Apply Below
Position: Complex Needs Community Keyworker (Women's Services)
Belmont Recruitment are recruiting a Complex Needs Community Keyworker to join a community-based service supporting women on probation across Hampshire (Travel is required to differing sites so car driver is essential).

This role involves delivering one-to-one, trauma-informed support to women living in the community, as well as women preparing for release from custody. You will support women with complex needs — including housing insecurity, mental health challenges, substance use, domestic abuse and other barriers — helping them to build stability, independence and safer lives away from the criminal justice system.

You will manage your own caseload and work closely with probation, housing services and a wide range of statutory and voluntary partners. The role also includes prison in-reach and “through the gate” support prior to release.

Please note:

the role involves a significant amount of case recording and data management (approximately 35% of working time) and requires confidence in lone working and decision-making.

You will be expected to travel across Hampshire, mileage is paid - but driving and access to your own vehicle is essential. Flexible working 2 days a week WFH is also included.

Key responsibilities include:

* Providing one-to-one advocacy, advice and emotional support to women on probation.

* Completing needs and risk assessments and regularly reviewing support plans.

* Delivering prison in-reach and release support, including meeting women at the gate.

* Supporting women to secure and sustain safe and appropriate accommodation.

* Working in partnership with probation, housing, social services and other agencies

* Monitoring engagement, risk and progress, escalating safeguarding concerns where required.

* Maintaining accurate, timely case records in line with contractual requirements.

About you

We are looking for someone who has:

* Significant experience working with women experiencing multiple and complex needs or vulnerable people.

* Strong understanding of issues affecting women involved in the criminal justice system.

* Experience of casework, advocacy and partnership working.

* Confidence managing risk and responding to challenging situations.

* A trauma-informed, non-judgemental and empowering approach.

* Excellent organisational, administrative and IT skills.

* Ability to manage a varied caseload and work independently.

Essential requirements

* This post is restricted to women under Schedule 9 (Part
1) of the Equality Act 2010.

* Enhanced DBS check required.

* Enhanced Level 1 Ministry of Justice vetting via SSCL (or have held this within the last 6 months)

* Full UK driving licence, access to a vehicle and business insurance

Days:
Monday - Friday

Contract:

Until April 2027
Salary: £19 to £22 per hour

Benefits of working with Belmont Recruitment;

* Single point of contact consultant.

* 24h support.

* Regular communication updates.

* Referal Benefit Scheme
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