2nd Shift - Shipping Desk Clerk

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Job Details

• Communicate with picking department, manifest, maintenance, IT and members of management to ensure effective processes at all times.
• Fix order discrepancies (labels, serial numbers, masks) and screen for special instructions on invoice tickets.
• Document picking errors and forward error report as instructed and research solutions to problems occurring with customer orders.
• Keep record of defective product barcodes and labels (incorrect quantity, unscanable labels, no label, etc.).
• Activate/Deactivate invoicing lanes as operationally needed and use PA to communicate information to the Parcel Department.
• Monitor ORDSTSWK and ensure cartons are shipped before cutoff.
• Search for missing boxes at the end of the night and correct all errors to complete the invoicing process.
• Ensure all orders are invoiced to meet cutoff and assist with Invoicer responsivities as needed.
• Assist with Invoicer placement and coordinate manpower according to workflow.
• Assist with backorders, order cancellations and carrier changes by sales people.
• Maintain “Tour Ready” clean and safe work area at all times.
• Perform additional duties as assigned.
• Regular attendance is an essential function of the Invoice Desk Clerk position. Coordinate all absences with Supervisor to ensure desk coverage.

• The ability to understand basic English.
• The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.

Seniority level:
Entry level.

Employment type:

Full‑time.

Job function:
Administrative.

Industries: IT Services and IT Consulting.