Director, SC Operations Support

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Director, Supply Chain Operations Support, you will lead strategic growth and operational enablement initiatives across the GXO Direct network, aligning enterprise objectives with scalable execution. You will drive business expansion through cross‑functional leadership, governance oversight, and disciplined performance management, while optimizing capital investments, enhancing customer outcomes, and delivering financial, operational, and quality targets. This role will serve as a catalyst for continuous improvement, Lean transformation, and innovation, ensuring GXO’s supply chain operations remain agile, compliant, and positioned for long‑term growth.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

• Set strategic direction for growth initiatives, aligning with enterprise objectives and market opportunities
• Drive business development and account expansion through innovative solutions, contract optimization, and strategic partnerships
• Ensure governance and compliance across contractual obligations, risk management, and customer satisfaction
• Oversee capital investment strategies and asset deployment to maximize ROI and operational efficiency
• Lead cross‑functional programs to enhance performance and scalability within the GXO Direct network
• Deliver annual financial, operational, and quality targets through disciplined execution and continuous improvement
• Champion Lean principles and cultural transformation, fostering diversity and a high‑performance environment focused on innovation
• Define and monitor KPIs, establish performance frameworks, and remove barriers to achieve organizational objectives

• 7+ years of leadership experience in supply chain, logistics, or operations management
• Proven track record in strategic planning, program execution, and P&L responsibility

• Bachelor’s degree; MBA or advanced degree preferred
• Certifications in Six Sigma, Kaizen, or other process improvement methodologies
• Deep expertise in vertical supply chain and emerging logistics technologies
• Ability to influence at all levels, negotiate complex agreements, and drive change in dynamic environments
• Strong analytical and financial acumen with the ability to translate insights into actionable strategies
• Demonstrated success in leading large‑scale initiatives and delivering measurable results

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Southaven, MS

GXO is an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Transportation, Logistics, Supply Chain and Storage