Director, SC Operations Support

Pay, benefits and more

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

• Set strategic direction for growth initiatives, aligning with enterprise objectives and market opportunities
• Drive business development and account expansion through innovative solutions, contract optimization, and strategic partnerships
• Ensure governance and compliance across contractual obligations, risk management, and customer satisfaction
• Oversee capital investment strategies and asset deployment to maximize ROI and operational efficiency
• Lead cross-functional programs to enhance performance and scalability within the GXO Direct network
• Deliver annual financial, operational, and quality targets through disciplined execution and continuous improvement
• Champion Lean principles and cultural transformation, fostering diversity and a high-performance environment focused on innovation
• Define and monitor KPIs, establish performance frameworks, and remove barriers to achieve organizational objectives

At a minimum, you’ll need:

• 7 years of leadership experience in supply chain, logistics, or operations management
• Proven track record in strategic planning, program execution, and P&L responsibility

• Bachelor’s degree; MBA or advanced degree preferred
• Certifications in Six Sigma, Kaizen, or other process improvement methodologies
• Deep expertise in vertical supply chain and emerging logistics technologies
• Ability to influence at all levels, negotiate complex agreements, and drive change in dynamic environments
• Strong analytical and financial acumen with the ability to translate insights into actionable strategies
• Demonstrated success in leading large-scale initiatives and delivering measurable results

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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