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Medical Director: Outpatient Behavioral Health

Job in Southbridge, Worcester County, Massachusetts, 01550, USA
Listing for: UMass Memorial Health
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 275000 - 300000 USD Yearly USD 275000.00 300000.00 YEAR
Job Description & How to Apply Below

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Hiring Range: $275,000 - $300,000

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

The Medical Director of Outpatient Behavioral Health is a multifaceted position at UMass Memorial Health - Harrington that has a large continuum of outpatient and inpatient services. The Medical Director of Outpatient Services is responsible for oversight of multiple clinics (adult mental health, pediatric mental health, substance use disorders) employing a multi-disciplinary team of therapists, nurses and providers, two Partial Hospital Programs (mental health and co-occurring), an Intensive Outpatient Program, an Addiction Immediate Care center (a unique urgent care center providing evaluations and all types of medication assisted treatment, including methadone, as well as counseling and connection to services), and an interventional psychiatry clinic utilizing TMS and Esketamine.

The Medical Director works closely with the Director of Outpatient Services, Director of Operations, Chief of Psychiatry, and Vice President in the oversight, integration and development of these services, as well as creation of new services. The Medical Director supervises a number of ambulatory providers (Nurse Practitioners), providing education and support, as well as monitoring productivity, risk concerns, referral volume, continuous improvement, policies and protocols, and quality.

The Medical Director of Outpatient Behavioral Health Services also provides direct care to patients as part of this role.

Major Responsibilities
  • Ensuring proper medication management for ambulatory patients.
  • Provide supervision to providers in the designated areas.
  • Member of the Behavioral Health Leadership Team including Vice President of Behavioral Health, Chief of Psychiatry, Medical Director of Inpatient Psychiatry, Director of Inpatient Nursing, Director of Operations, and Director of Outpatient Behavioral Health services.
  • Lead monthly outpatient prescribers' meetings.
  • Along with Vice President, Medical Director of Outpatient will be involved in the integration and development of ambulatory services across the UMass system, working closely with other hospital Medical Directors and department directors.
  • Consultation to community medical providers, assessment of complex cases, and ongoing treatment of identified patients.
  • Caseload and productivity review, established and as‑needed supervision, and hiring of new providers.
  • Development of prescribing methodology in the various programs.
  • Continuous improvement and review of protocols for treatment options for all of the outpatient departments.
  • Policy development and implementation.
Standard Staffing Level Responsibilities
  • Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
  • Manages activities to assure financial goals are met.
  • Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
  • Provides effective direction, guidance, and leadership for staff for effective teamwork and motivation, and fosters the effective integration of efforts with system‑wide initiatives.
  • Encourages and supports diverse views and approaches,…
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