BIA Customer Service Agent; personal lines - HYBRID
Listed on 2026-01-11
-
Insurance
Insurance Sales, Property Insurance
BIA Customer Service Agent (Personal Lines) – HYBRID
Join to apply for the BIA Customer Service Agent (personal lines) – HYBRID role at Arbella Insurance Group
.
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut, writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield
. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
- Act as the agency representative to our clients, fellow professionals, the public, and the general business community.
- Provide counsel & advise on new and/or additional insurance needs, explaining coverages & types of policies.
- Identify risk exposures and qualifying potential prospects.
- Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders.
- Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.
- Resolve general customer inquiries.
- Competitive salary plus commission and incentive opportunity.
- Medical, dental, 401(k) and retirement plans.
- Home‑town insurance setting with the benefits of a corporation.
- Experience with in the Personal Lines insurance industry (a plus).
- Connecticut Property & Casualty insurance license required.
- Customer Service and some Sales skills are a must.
- Excellent interpersonal, oral and written communication skills.
- Self‑starter able to work independently and as part of a team.
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