Receptionist​/Appointment Clerk - Radiology

Mid and South Essex NHS Foundation Trust

The closing date is 25 June 2026

Join our friendly and dynamic Radiology Admin Team as a Receptionist / Appointment Clerk, where you'll play a key role in delivering a seamless and supportive patient experience. This is an excellent opportunity for a confident, organised individual with experience in reception, administration, and appointment booking to thrive in a fast-paced healthcare environment.

In this varied and rewarding role, you'll be at the heart of our service – welcoming patients and visitors, managing imaging appointment bookings, and providing essential administrative support. As the first point of contact, you'll handle enquiries both face-to-face and over the phone, ensuring every interaction is professional, efficient, and compassionate.

We're looking for someone with outstanding communication and interpersonal skills, who can remain calm under pressure and build positive relationships with patients, colleagues, and clinical teams.

If you're passionate about delivering excellent service, enjoy working in a busy setting, and want to be part of a supportive team that makes a real difference every day, we'd love to hear from you. Apply now to take the next step in your career.

The Ideal candidate will have these desired skills and attributes, but training will also be given:

• Experience in working in a patient / customer facing role.
• Excellent telephone manner.
• Work accurately and calmly under pressure.
• High level of computer literacy.
• To be able to multi-task.
• Flexibility to cover colleague absence
• Flexibility to change days / hours if needed.

The role is 37.5 hours per week, We work various shifts over 7 days from Monday to Sunday, different shift patterns and weekend work applies to this role. Our department is open from 8am to 8pm, and an example of different shifts could be 8am-4pm, 9am-5pm, 12pm-8pm, and all shifts will be on a rota.

The role will cover 4 different reception areas and a call centre;
Main X‑Ray department, Cherry Tree Reception, Ultrasound Department, MRI department and Women's Clinic Ultrasound reception.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

For more information on this varied and rewarding role, please see the attached Job Description. We look forward to your application! Please be aware that we reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

• Good level of literacy based on application

• Customer Service experience
• Experience in a medical admin role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,272 a year (Pro Rata for Part Time)