Receptionist​/Administrative Assistant Ophthalmology

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Main area Administration Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week Job --SUR-SO-8932

Site Southend Town Southend Salary £25,272 Per Annum Pro Rata for Part Time Salary period Yearly Closing 19/10/2026 23:59

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

We have an exciting opportunity for anyone looking for a role in administration in the NHS.

This role is based over the Ophthalmology Department across the MSE.

The role is based within the administrative team and MSE based this would predominately be over 2 sites Orsett Hospital and Southend Hospital, with the occasional visits to Tylers Ride, South Woodham Ferrers and Broomfield Hospital.

There may be times that this role is cross sight covering. The role comes with some great benefits including, a very generous holiday allowance, a brilliant pension and the opportunity to work with some great people.

You need to have a can do attitude, a great deal of enthusiasm, be a good communicator and most importantly be prepared to learn. Good keyboard skills and some basic computer skills will also be required.

This role may close early due to number of applicants.

No VISA sponsorship available for this role.

Answering telephone and face to face queries.

Booking new and follow up appointment using EPR.

Recording clinic outcomes.

Filing and scanning duties.

Review all patient demographics when speaking to them, to ensure EPR is up to date.

Ensuring the patients up to date contact numbers, address and GP details are to date.

To ensure all post is sent out in a timely fashion.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role.

Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires

• Good understanding of EPR/ERS
• Understanding of 18week RTT legislation - NHS experience

• Educated to GCSE level of equivalent
• English and Maths qualifications

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary…