Funeral Service Crew
Listed on 2026-06-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Details
Location:
Southend on Sea, East Anglia, United Kingdom
Company: JR UK
Client/
Employer:
Co‑op
Job reference: 741858481509761024037340
Posting date: 28.05.2026
Closing date: 28.05.2026
Job DescriptionFuneral Service Crew – £13.24 per hour plus benefits. Part‑time, 20 hours per week, shifts Monday to Sunday 8am to 8pm.
Role includes operating the on‑call rota in Southend, SS2 6JJ
.
- Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
- Bear coffins on the day of the funeral and drive funeral vehicles.
- Maintain the cleanliness of equipment and facilities, including vehicles.
- Prepare coffins and engrave name plates.
- Prepare the deceased in our care for viewings and the funeral.
- Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
- Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
- A full UK manual driving licence.
- The ability to perform the physical aspects of the role, such as manual lifting. Appropriate training and equipment will be provided.
- Good IT skills, with confidence to use a range of technology devices (computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
- The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
- Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.
- 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus discounts on other Co‑op products and services.
- 23 days holiday (pro rata, rising with service).
- A pension with up to 10% employer contributions.
- Access to our Employee Assistance Programme, offering confidential advice and support 24 hours a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities including apprenticeships.
- Friendly, supportive team and the knowledge that you make a huge difference to your community.
- Access to Stream – a money‑management app that gives you access to a percentage of your pay as you earn it.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interview arrangements to disabled candidates who meet the minimum criteria for a job. If you need adjustments during the recruitment process, we’ll support you.
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