F&B Team Leader

Overview

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.

And above all, they come for the exhilarating feeling where anything can happen. Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. Our people bring that ambition to life on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back. We’re building something special at Grosvenor Casinos.

Join us and be part of it.

As a Food and Beverage Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging experience that is flawless from start to finish. You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time and time again and driving our mission to being the most loved Casinos in the UK.

Lead and develop a high-performing Food & Beverage team to deliver outstanding customer service and operational excellence in a 24/7 casino environment.

Ensure service standards are consistently met or exceeded, with a focus on guest experience and efficiency on the casino floor.

Manage day-to-day F&B operations, including shift planning, task delegation, and supervising team performance.

Collaborate with colleagues across departments to deliver a cohesive guest experience and drive continuous improvement.

• Strong and inclusive leadership skills with demonstrable experience of building a high-performing team.
• Experience of working in a Food & Beverage operation.
• NVQ Level 2 in Hospitality or a relevant kitchen qualification would be an advantage – but is not essential.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

• Rewards that keep the excitement going - Team incentives, competitions, and everyday perks.
• Structured induction and ongoing development to support skill-building and progression.
• Energetic and varied work environment with opportunities to influence how things are done.
• Team-oriented culture with high standards achieved together.
• Opportunities for growth within Grosvenor Casinos and The Rank Group.

We’re for Everyone. If you’re looking for a role with energy and variety and want to be part of a team that values passion, performance and care – we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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