R2R- Digital Communications Apprentice

Your New Organisation

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities.

The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

To support the Digital Communications team with a range of internal, external and digital communications channels, assisting in the delivery of communications and engagement activity in line with the council’s corporate priorities. This apprenticeship role will develop the required skills through structured training, mentoring and on‑job experience. The apprentice will undertake real responsibilities from the outset, starting with supervised tasks and progressing to managing routine activities independently.

• Support the Digital Communications team with creation of content, information and support of the council’s digital signage, and any other key internal and external channels that are developed over time.
• Learn to update core channel information, including supporting the webmaster inbox, triaging initial enquiries, escalating more complex requests to other team members and liaising with relevant content editors and stakeholders across the council.
• Actively support the ongoing management of core channels, including the production of written or other visual content (e.g. video and photography) on the main website, Livewell, Your Say Southend and other sites.
• Support the media team and wider communications and engagement team at events and assist with the arrangement of and attendance at photo calls where required.
• Provide support to the Digital Communications team by assisting with channel evaluation and co‑ordination across the different contracts and processes.

The successful candidate will have GCSE Maths and English Grade C/4 or equivalent, good communication and customer service skills, and attention to detail.

When joining the council, you can enjoy a range of benefits including 25 days annual leave, flexible working and excellent training and development opportunities. The council is committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?"

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The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.