Onsite Desktop Support Engineer - Windows & Microsoft 365
Job in
Southend-on-Sea, Southend, Essex County, SS2, England, UK
Listed on 2026-07-15
Listing for:
Sharp Brains Solutions
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Sharp Brains Solutions is seeking a proactive Desktop Support Engineer (L1) to provide onsite end‑user support in a large enterprise environment. You will troubleshoot hardware, software, OS, and network issues, manage IMAC activities, and support Windows 10/11, Microsoft 365, and AD‑based user accounts.
The role emphasizes ITIL processes, SLA adherence, and excellent customer service, with opportunities to work across endpoints, devices, and ITSM workflows.
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