Repair Line Technician

Repair Line Technician

Key Med (Medical & Industrial Equipment) Ltd. (OKM) | Endoscopic Solutions

Type of employment: Permanent employment

Function: Service & Repair

Location: Southend-on-Sea, England, United Kingdom

Based at our UK main campus in Southend-on-Sea, our Medical Repair Service (MRS) Centre is operated by over 180 dedicated colleagues, who are committed to ensuring our medical and surgical products are restored to full working order and returned to our clinical customers in a safe and timely manner.

• Repair work: repair of Olympus endoscopes following approved processes and procedures. Key tasks include:
  • Product disassembly, refurbishment, repair, assembly and testing processes
  • Repair in line with method sheets and/or repair manuals, including other processes and procedures
  • Adhering to Health and Safety requirements as determined by the risk assessment
  • Escalating Incidents, Near Misses and Identified Hazards
  • Responsible for the quality of the product for the designated stage of the repair, meeting minimum target requirements including inspection checks throughout the repair process
  • Achieving customer satisfaction by working to the required productivity and quality requirements and in line with divisional goals
  • Use of specialist calibrated tooling and test equipment defined for the repair process
  • Using service management and administration systems to record all relevant information for the repairs including the process times
  • Following Shop Floor Management in your area using FIFO for repairs
• Experience and skills:
  • Previous experience in a technical role, or fine hand skills gained through other means, is preferred but not essential (full training provided)
  • Ability to read and understand method sheets with technical instructions
  • Clear and concise verbal and written communication skills
  • Excellent attention to detail
  • Self‑motivated, able to work in an organized manner
  • Good computer literacy, including the use of email and data entry
  • Natural team player, able to adapt flexibly when required
• Core values: Patient Focus – We put patients at the heart of everything;
  Integrity – We do the right thing;
  Innovation – We look for new ways to make things better;
  Impact – We take accountability and get things done;
  Empathy – We care for one another and work together.
• Benefits: Competitive salary; generous annual leave entitlement; private medical cover; comprehensive company pension scheme; annual health check with BUPA;
  Employee Assistance Program; subsidised staff restaurant and free parking; discounted gym and wellness memberships, cashback and discounts with major UK retailers.

We value the diversity of individuals, perspectives and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non‑discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to this role at Olympus to apply.