Sites Manager - Northfleet

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Company:

Arriva Kent Thameside Limited

Job Group:

Operations

Type of

Contract:

Full time

#:

JR031733

We’re looking for an experienced Sites Managerto lead bus operations across Northfleet, Southend, and Colchester. This is a senior operational leadership role with responsibility for safety, service delivery, people, and financial performance across multiple depots.

You’ll provide strong, visible leadership, ensuring safe, reliable, and customer-focused bus services while driving continuous improvement and operational performance.

Take full accountability for Health & Safety and operational compliance

Lead and develop large operational teams and work constructively with Trade Unions

Manage service delivery, performance, and customer experience

Own site-level financial performance, budgets, and cost control

Build strong relationships with local authorities and key stakeholders

Lead change and continuous improvement initiatives

Proven experience managing a complex operational or multi-site environment

Strong leadership background with experience managing large teams

Experience with P&L responsibility and budget control

Confident working with Trade Unions and managing serious incidents

Customer-focused mindset with experience handling complaints and disputes

Strong communicator, resilient, and effective under pressure

Senior leadership rolewith real operational influence

Full time, permanent contract

Opportunity to make a visible impact on local transport services

Supportive, inclusive organization with career development opportunities

If you’re ready to lead multi-site bus operations and make a meaningful impact on safety, service delivery, and performance, we’d love to hear from you.