Crew Member, Restaurant​/Food Service

Responsibilities

Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures.

Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you'll be working in our fast moving, high energy environment.

• Effective communication skills: attentive listening, face‑to‑face verbal communication and eye contact.
• Ability to maintain high energy levels while working efficiently and productively.
• Attention to safety, security and food hygiene procedures.
• Team player, courteous and respectful towards customers and colleagues.

• Additional £1 extra per hour between midnight and 6am.
• Holiday pay.
• Service awards.
• Meal allowance.
• Employee discounts from top high‑street and online brands.
• Flexible working hours that fit around you and life's surprises.
• Employee Assistance Programme supporting overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
• Travel discounts for staycations or trips abroad.
• Transferable skills development for full‑time or part‑time roles.
• Employee meal discounts at work and grocery discounts at major supermarkets.
• Emotional health support, coping with life events.
• Meals at work options from the restaurant menu.
• Discounted gym memberships.
• Financial support guidance for managing finances and saving for long‑term goals.
• Discounts on books, entertainment, PC and video games, magazines, books and music.
• Life assurance providing a tax‑free lump sum to loved ones.
• Health insurance free coverage for employee and family.
• Health & beauty discounts.
• Recognition:
  Employee of the month.
• Discounts on high‑street and online homeware stores.
• Recognition:
  Length of service rewards.
• Physical health support.
• Bonus potential: extra financial rewards beyond salary.
• Premium shift pay for overnights between midnight and 5am.
• Hourly pay: £13.50‑14.00 per hour.