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Customer Assistant - Food Sea

Job in Southend, Essex County, SS2, England, UK
Listing for: Marks and Spencer
Full Time position
Listed on 2026-07-16
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 12398 - 17908 GBP Yearly GBP 12398.00 17908.00 YEAR
Job Description & How to Apply Below
Position: Customer Assistant - Food on Sea

Under 18 Disclaimer

This job role involves working early mornings and we cannot consider applications from anyone under the age of 18, in compliance with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

The unsocial premium of + £3.00 p/h is only added on hours worked between 22:00-06:00.

Work Pattern
  • Week 1:
    Sunday 06:00 - 11:00;
    Wednesday 04:00 - 09:00;
    Thursday 04:00 - 09:00;
    Friday 08:00 - 14:00
  • Week 2:
    Tuesday 04:30 - 08:30;
    Wednesday 16:00 - 22:00;
    Friday 08:00 - 13:45;
    Saturday 04:00 - 10:00
About the Role

Join M&S as a Customer Assistant in our Food section, where you'll be on the front line of the UK's fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll ensure our customers feel truly valuable every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

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