Medical Front Desk Receptionist

Medical Front Desk Receptionist

Join to apply for the Medical Front Desk Receptionist role at Mambo Seafood Restaurants.

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 10 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend set‑ters in the field with our multi‑modality treatment options and varied care delivery models.

We are seeking qualified individuals to join our team and provide exceptional patient care.

Southern Pines, NC

The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.

This is a full‑time position:
Monday‑Friday, Monday‑Thursday 7:30 am‑5 pm and Friday 7:30 am‑12 pm.

• Greets and directs all patients within the practice.
• Obtains patient demographic and verifies insurance information at each visit.
• Obtains necessary patient information to meet current Federal and Meaningful Use guidelines for electronic medical records.
• Scans pertinent patient information into EMR, including patient authorizations, recent labs delivered by patient, etc.
• Obtains patient authorization for medical records release (HIPAA compliance).
• Schedules any necessary appointments after completion of patient visit.
• Monitors and reviews patient schedules for next day office appointments.
• Identifies and resolves minor patient billing complaints.
• Assists in ordering, receiving, and stocking of office supplies.
• Maintains cleanliness of waiting room.
• Assists other Medical Receptionists and Medical Secretaries as needed.
• Other duties as assigned.

• Minimum of a High School diploma;
  Associate’s Degree preferred.
• At least one year of relevant experience and/or training.
• EMR experience preferred.

• Strong organizational skills.
• Strong multi‑tasking skills.
• Strong verbal and written communication skills.
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Able to work collectively with administration and staff.

Entry level

Full‑time

Administrative

Food and Beverage Services