Medical Front Desk Receptionist

Join to apply for the Medical Front Desk Receptionist role at Summit Spine & Joint Centers

Company Overview
Summit Spine and Joint Centers (SSJC) aims to become the largest comprehensive spine and joint care provider in the Southeast while delivering clinical and surgical services. Integrated Pain Solutions, PLLC is the North Carolina division with over 10 growing clinics. We excel in quality care and trend‑setting multi‑modality treatment options.

Southern Pines, NC – Full time Monday‑Friday 7:30 am‑5 pm (Friday 7:30 am‑12 pm)

The Medical Receptionist answers calls, greets and checks in patients, completes paperwork, scans insurance cards, enters demographic data into the electronic health record, records referrals, schedules appointments, scans lab results, and works closely with physicians and staff.

• Greets and directs all patients within the practice
• Obtains patient demographic and verifies insurance information at each visit
• Collects necessary patient information to meet current federal and meaningful use guidelines for electronic medical records
• Scans pertinent patient information into EMR including authorizations, recent labs delivered by patient, etc.
• Obtains patient authorization for medical records release (HIPAA compliance)
• Schedules any necessary appointments after completion of patient visit
• Monitors and reviews patient schedules for next day office appointments
• Identifies and resolves minor patient billing complaints
• Assists in ordering, receiving and stocking of office supplies
• Maintains cleanliness of waiting room
• Assists other Medical Receptionists and Medical Secretaries as needed
• Other duties as assigned

• High School diploma required;
  Associate’s Degree preferred
• At least one year of relevant experience and/or training
• EMR experience preferred

• Strong organizational skills
• Strong multi‑tasking skills
• Strong verbal and written communication skills
• Ability to work independently and accept direction on assigned tasks
• Able to work collectively with administration and staff

Summit Spine & Joint Centers is an equal opportunity employer, committed to diversity and inclusion.