Information Technology Systems Administrator

Welcome to the Town of Southern Pines' Career Site! Thank you for your interest in joining our team! We recognize that our employees are the foundation for our success, which is why we strive to attract and retain the best talent!

- To explore any job on the list, please click on the job you are interested in learning more about.

- To apply for an open position, please click on the position that you are interested in and select “Start Your Application” and follow the prompts. We only accept applications for positions that are currently open and advertised. If you would like to attach a resume, you may, but an attached resume does not replace the need to complete the online application entirely - including your entire work history.

Again, thank you for your interest in employment with our Town and best of luck!

The Town of Southern Pines is an Equal Opportunity Employer.

Type of position:
Full Time

Expected Hiring Range: $68,000 to $74,000 (Grade 26)

Performs technical and professional support for computer systems, applications, servers, data storage and virtual computing environments. Work requires a high degree of technical knowledge of computer operating systems, maintenance processes, best practices and extensive knowledge of systems management. Researches and recommends enterprise systems; coordinates and manages systems installation and configuration; administers, supports, monitors and maintains enterprise servers; resolves technical issues to support customers, business applications and systems.

Develops, documents and maintains procedures for system management and implementation, auditing, resolutions and root-cause analysis. This position performs various law enforcement information technology specific functions in support of the Police Department through open communications with staff, supervisory and command level personnel. Evening/weekend on-call responsibilities are required for: after-hours system upgrades, inclement weather, and public safety support when requested. A successful Systems Administrator is a highly motivated organized individual with the ability to apply excellent trouble shooting skills towards successful resolutions, communicate effectively with various levels within organization, understand the needs of the customer, possess a strong desire to learn and is a key contributor to a successful team environment.

• Builds, tests and maintains physical and virtual servers, hardware configuration, peripherals, services, directories, backups and data storage in accordance with industry standards, operational documentation requirements and business continuity plans.
• Performs server administration tasks such as, but not limited to, documentation, inventory of physical and virtual systems, health checkups, license management, application compatibility, automation, hardening, logging, monitoring, reporting, technology life cycle and root cause analysis.
• Monitors data-center health using existing management tools and responds to issues as they arise.
• Performs daily system monitoring, verifying the integrity, resources and availability of virtual and physical server environments, enterprise hardware, business systems and key business processes.
• Monitors and analyzes system and application logs, verifies completion of automated tasks and processes, scheduled jobs such as snapshots, backups and data replication.
• Performs operating system security upgrades and patch management per defined schedule, upgrades administrative tools and utilities and configures new services.
• Designs, programs, tests, deploys and audits Active Directory group policies.
• Monitors Storage Area Network (SAN) enterprise jobs, scheduling and configuration.
• Liaison with various departmental vendors regarding product support, software server maintenance, expertise and solutions.
• Monitors and responds to IT service request and ensures timely communication and resolution of request and related project work.
• Participates in change management for systems and infrastructure.
• Handles multiple projects and incidents simultaneously and meets…