Sr Mgr Collect Strat Dlr Monitoring

Senior Manager – Collections Strategy and Dealer Monitoring

Location:

Southfield, Michigan, United States of America

Hours:

40 per week

Pay: $110,760 – $166,400 USD (base pay may vary)

Line Of Business:
Personal & Commercial Banking

The Senior Manager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement a Collections Champion/Challenger strategy that helps the business improve overall collections effectiveness. The Senior Manager also oversees collections-related scorecards and models and provides recommendations to enhance overall model performance.

Develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve financial forecasts and credit estimates that support collections strategy and performance while adhering to the TD Enterprise Risk Appetite Statement and the Retail Credit Risk Management Mandate.

Depth & Scope:

• Mentors and supervises retail credit risk analysts, provides leadership direction and answers questions as needed.
• Provides guidance and assists staff with most complex aspects of work as necessary.
• Resolves escalated issues and problems by conferring with senior management, staff in other internal departments, outside contacts and others as necessary.
• Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities.
• Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations.
• Recommends and builds concessions to dealer oversight committee related to high risk, non‑performing dealers.
• Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements.
• Participates in and supports several decision‑making committees for the retail credit and portfolio management approaches.
• Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues and assumes accountability for high‑quality recommendations regarding the credit portfolio.
• Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring.
• Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets.
• Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies.
• Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies.
• Develops and documents systems/tools to automate calculations used in determining risk exposures.
• Develops and implements statistical models and tools used in collections strategies.
• Researches and recommends standards for internal/external systems used to calculate and measure risk exposures.
• Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organization’s credit risk exposure and provides guidance in portfolio review and strategy.
• Establishes oversight of business lines compliance/risk controls and periodically evaluates risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas.
• Ensures effective compliance with all job‑relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/AA, as well as with all job‑relevant Risk Management and Corporate standards.
• Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses.
• Provides leadership, support, and guidance to Senior Management, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business.

• Bachelor’s degree required; graduate degree…