Financial Representative

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Southfield, MI
: 300 Galleria Officentre Southfield MI 48034

To calculate employee benefit over payments; and to obtain reimbursements from over‑paid disability and worker's compensation cases.

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control.
• Conducts periodic file reviews of team members' files.
• Provides payroll administration services for claimants receiving payments from outside of company systems.
• Coordinates recovery activity on assigned cases.
• Refers cases to collection agencies as applicable.
• Notifies employees verbally and in writing of claim over payments.
• Responsible for manual calculations of employee benefit over payments.

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Education & Licensing
:
Bachelor's degree from an accredited college or university preferred. Licenses as required.

Experience
:
Three (3) years of financial experience or equivalent combination of education and experience required. Claims management experience preferred.

Skills & Knowledge
:

• Good knowledge of claims management
• Technical knowledge of recovery requirements
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Computer keyboarding, travel as required.

Hearing, vision and talking.

Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug‑Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.