Financial Aid Advisor

Role Description

This is a full‑time, on‑site role located in Southfield, MI, for a Financial Aid Advisor. The Financial Aid Advisor will assist prospective and current students in navigating financial aid options and processes. Responsibilities include evaluating financial aid applications, advising students on student financial aid programs, ensuring compliance with federal Title IV regulations, and collaborating with other departments to support enrollment management.

Additionally, the Financial Aid Advisor will provide exceptional customer service and maintain accurate records of financial aid activities.

• Experience in Finance and Student Financial Aid processes preferred
• Experience in Customer Service, with strong interpersonal communication skills
• Knowledge of Enrollment Management and counseling students effectively preferred
• Familiarity with Title IV policies and compliance preferred
• Strong organizational and analytical skills
• Associate's degree or higher in a relevant field or equivalent experience
• Previous experience in an educational institution or financial aid office is a plus
• Self‑motivated and capable of working independently while thriving in a collaborative team environment
• Must be eligible to enroll in the National Student Loan Data System (NSLDS)