Intake Specialist - Infusion

At Henry Ford Home Infusion, our professional staff are dedicated to providing quality individualized home infusion and nutritional management services. Services are ordered by a physician and offer a safe and effective alternative to hospital treatment and allow patients to resume their normal work activities and lifestyle in a more-timely manner.

Under general supervision of the Leader of Central Intake, is responsible for:

• Intake of new referrals by phone, fax and/or computer.
• Enters referral demographics into computer.
• Coordinates insurance coverage with the Billing department.
• Assists with coordination of care.
• Routinely interacts with physicians, nurses, case managers and the general public regarding the coordination of patients' transitions of care and ongoing care in the home.

• Requires a high school diploma or GED.
• College level coursework in business preferred.

• Requires a minimum of two (2) years of intake, customer service or billing experience.
• Home Health Care intake or billing experience preferred.
• General knowledge of medical coding and medical terminology required.
• Advanced computer knowledge, keyboard experience and Microsoft Office experience required;

• Organization:
  Community Care Services
• Department:
  Home Infusion Therapy
• Shift: Day Job
• Union Code:
  Not Applicable