HR Data Administrator

Job Summary

This position is Level I and II support and HR transaction maintenance for our Workday HCM system for all tkmNA companies across the US and Canada. The position provides cross-functional support to HR Business Partners, Benefits, Finance, and Information Technology in projects related to HR/Payroll process improvement, compliance, and audit requirements. Provides coordination and support for a specific set of assigned HR programs and initiatives.

This position will provide front-line support to employees, monitor Workday business processes, and resolve HR Ops service requests.

• Troubleshoot, triage, resolve HR service requests via phone, text, email, Help Case ticket and ensure accurate resolution within established SLAs.
• Provide support to HR users, employees, and managers with HR master data transactions in various Workday modules.
• Maintain and update HR Operations Team Knowledge Base and Workday Help Articles.
• Mail handling for Corporate HR Team.

• Manage and/or support various HR Programs including Tuition Reimbursement, Employee Recognition Awards, and Document Management.
• Manage and/or support unemployment administration and WOTC including audit reports and process compliance.
• Support personnel file requests from employees, HR Leadership, Legal, and Compliance.

• Provide support for Workday business processes, including researching and resolving functional Workday problems, unexpected results, or process issues.
• Manage daily tasks for HR Administrator security group, including reviewing business processes for accuracy and policy compliance.
• Conduct regular data audits and partner with HR Business Partners to ensure data accuracy and drive process completion.
• Support ongoing Workday implementation, optimization, and adoption. Assist in testing new solutions.

• Strong attention to detail, process orientation, and quality of work.
• Ability to manage data for complex organization with variances in pay rules, state requirements, and union rules.
• Ability to work effectively in a high-volume, fast-paced HR Operations environment.
• Clear and concise written and verbal communication skills.
• Ability to manage multiple projects with competing deadlines.
• Experience with using logic and proven methodologies to solve difficult problems with effective solutions.
• Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
• Proficient in Microsoft Office applications, particularly with MS Excel.

• Bachelor's degree in Human Resources, Business Administration or related field
• 1-3 years' of experience working within a corporate/centralized HRIS department and has a good understanding of HR practices, reporting and analytics needs

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.