Special Projects Coordinator - Human Resources

Description

Under general supervision, this position provides front counter and administrative support within the Human Resources Department. The role serves as a first point of contact for employees, applicants, and the public; assists recruitment, onboarding, benefits, and insurance‑related functions; and performs records management and retention duties while maintaining strict confidentiality and compliance with applicable laws and policies.

• Provide professional front counter and telephone customer service
• Greet and assist employees, applicants, and members of the public in a courteous and professional manner
• Respond to general HR, recruiting, onboarding, benefits, and insurance‑related inquiries and appropriately route requests
• Maintain strict confidentiality in a high‑volume front counter environment
• Assist the recruiting team with administrative support throughout the hiring process
• Perform records management and records retention functions in accordance with established policies and retention schedules
• Maintain, organize, and update HR records utilizing NEOGOV, BS&A, Laserfiche, and physical personnel files
• Process ICHAT background checks and request driving records as required
• Track pre‑employment compliance and notify appropriate staff of issues or deficiencies
• Assist with onboarding processes, including issuing  and key fob requests
• Support employee benefits administration by distributing forms and routing inquiries to appropriate staff
• Prepare and process Personal Injury Protection (PIP) auto insurance letters using approved templates and procedures
• Retrieve, sort, and distribute incoming and outgoing Human Resources mail
• Maintain supplies at the front counter and notify the Office Coordinator when replacement orders are needed
• Perform related administrative duties as assigned

• High school diploma or equivalent
• One (1)–three (3) years of experience in human resources support, front desk operations, recruiting support, or administrative work
• Experience handling confidential and sensitive information
• Strong customer service, communication, and organizational skills
• Ability to manage competing priorities in a fast‑paced environment
• Proficiency with Microsoft Office and basic HR systems

This position is not eligible for benefits.