Underwriting Assistant

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

The S&S Operations Underwriting Assistant will support the business strategies and activities of the underwriting departments at the Manager’s directive.

What you will do for C&F:

Provide underwriting with pre-quote transaction support, including but not limited to
:

• Validate data entry into underwriting workbooks and systems, such as auto classification, GL classification, schedule of underlying, and losses.
• Assist in the verification of proper documentation regarding coverage and limits prior to completing transactions.
• Communicate, as needed, with producers to obtain information required to complete transactions.

Assume responsibility for completion of the transaction after underwriting binds an account, including but not limited to
:

• Review and process bind orders, ensuring all required information is complete and accurate prior to policy issuance.
• Utilize various internal systems to complete policy drafting, verify data accuracy of drafted policy, approve policy drafts within authority, set-up within our internal electronic document management system, and follow-up for underwriter approval for accounts outside authority.
• Complete booking of premium within appropriate system, and confirm premium posted properly.
• Issue approved policies, perform review of underlying policies, report policy data to third party reporting agencies such as the Workers Compensation bureaus and the Department of Motor Vehicles, and resolve criticisms from those reporting agencies in a timely manner.
• Process post-bind transactions, including subjectivity and inspection follow-up, endorsements, cancellations, and reinstatements.

Contribute to the Crum & Forster team environment and continuous improvement philosophy
:

• Communicate and collaborate with other departments within the corporation to answer policy questions, resolve issues, and identify ways to streamline processes.
• Assist with special projects, upon request.
• Performs all other duties and special projects as assigned.

What you will bring to C&F:

• 1 to 3 years of insurance operations experience
• Strong expertise in surplus lines policy issuance and post-bind operations.
• College degree preferred.
• Exceptional attention to detail, organizational skills and ability to take initiative.
• Solid computer skills including Word, Excel: E-mail & Internet Based Technology.
• Excellent math and data analysis skills; comfortable interpreting and manipulating report data.
• Ability to work in a fast-paced environment and move quickly from one project to another to meet SLAs.
• Ability to review and interpret complex data. Strong problem-solving skills to identify discrepancies and resolve issues.
• High level of accuracy in reviewing documents, entering data, and processing of transactions. Ensuring all information is complete, correct, and compliant with company standards.
• Excellent verbal and written communication skills. This includes asking clarifying questions, and providing updates.
• Collaborating with underwriters, other assistants, and cross-functional teams to achieve departmental goals. Willingness to share information, support teammates, and contribute to a positive and productive work environment.
• Provides quality and timely service to internal and…