Associate Global Forwarding Agent

Location:

Southfield, MI

Job Type: Contract (3 months)

Compensation: $21

Industry: Transportation & Logistics

Our client is a global leader in logistics and supply chain solutions, helping businesses move goods efficiently across international markets. On their behalf, we are seeking an Associate Global Forwarding Agent to support international freight forwarding operations and ensure the smooth movement of shipments from origin to destination. This position is an excellent opportunity for individuals interested in building a career in global logistics, transportation, and supply chain management.

The successful candidate will work closely with customers, carriers, international partners, and internal teams to coordinate shipments, maintain data accuracy, and deliver exceptional customer service.

As an Associate Global Forwarding Agent, you will support the end-to-end coordination of international shipments while ensuring compliance with customer requirements and operational procedures.

• Develop an understanding of international shipping processes, documentation, and terminology from purchase order issuance through final cargo delivery.
• Apply foundational industry knowledge to respond to customer inquiries and support shipment-related requests.
• Coordinate and execute shipment activities in accordance with customer standard operating procedures (SOPs).
• Maintain a high level of data accuracy throughout the shipment lifecycle, including shipment details, Incoterms, routing information, schedules, documentation, and delivery milestones.
• Prepare and deliver customer quotations of low to moderate complexity while developing an understanding of pricing structures and transportation costs.
• Communicate effectively with customers, international offices, agents, carriers, and third-party vendors to ensure timely shipment execution.
• Build and maintain positive working relationships with internal and external stakeholders.
• Collaborate with cross-functional teams and leverage internal resources to resolve operational challenges and meet customer expectations.
• Ensure customer SOPs are consistently followed and operational requirements are met.
• Support additional logistics, transportation, and administrative activities as assigned.

• High school diploma or GED.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Ability to communicate professionally with customers, vendors, and internal teams.
• Attention to detail and commitment to maintaining accurate shipment data.

• Associate’s degree or Bachelor’s degree from an accredited college or university.
• Previous experience or educational background in logistics, supply chain, transportation, international business, or a related field.
• Strong communication, prioritization, and multitasking abilities.
• Demonstrated critical thinking and problem-solving skills.
• Ability to adapt to changing priorities, customer needs, and operational requirements.
• Commitment to working in a diverse, collaborative, and inclusive environment.

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits

Summary:

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.