Senior Manager, Underwriting

Work Location:

Southfield, Michigan, United States of America

Hours:

40 Pay Details: $115,400 - $173,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

This role oversees, leads and is responsible for formulating and implementing the operational strategy for TD Auto Finance's Retail Credit Operations underwriting department. This role oversees the effectiveness of underwriting activities, manages production and quality performance monitoring and design and implementation of specialized training to support underwriting and inform management staff. This role is accountable for building a strong talent pipeline within the team and leads the Loan Underwriter Team Leads and their teams of underwriters to implement credit risk policies.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling escalated disciplinary actions, as required Oversees and leads a highly complex and diverse operations/underwriting function while growing talent, developing skills and capabilities to achieve career goals, support credit policy success and achieve TD Auto Finance business results Functional expert, requiring broad managerial and deep specialized knowledge at the business, regulatory and industry levels Provides vision, leadership, and strategic guidance in implementing TD Auto Finance's policies and programs including features and benefits Develops and implements policies and procedures in such a way that it enhances the end-to-end customer experience (including orientation, training, enhancement, and irritant reduction) while achieving TDAF business objectives Provides coaching, mentorship, and guidance to leaders within Retail Credit Operations and TD Auto Finance Leads a group of team leaders responsible for auto underwriters, with moderate to high levels of complexity as a result of the business Ensures efficient operational processes to best support auto customers Manages and oversees the overall discipline and adherence to strategy for Retail Credit Operations while aligning to enterprise best practices Serves as a strategic partner to the TD Auto Finance leadership team on the management of the auto portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends Identifies operational efficiencies and opportunities within area of expertise Informs management of operational needs, providing both a breakdown of the issues at hand as well as recommended solutions Focuses on longer-range planning for Retail Credit Operations, sets overall team direction, and collaborates with others to execute on goals Serves as a point of escalation for Loan Operations Provides exceptional customer service, congruent with WOW!

philosophies to customers, vendors and other institutions Drives profitable product growth and increased market share by operating within our risk appetite Demonstrates sound judgment, ownership, and clarity when communicating departmental decisions, policies and procedures Supports and represents Retail Credit Operations in various capacities as needed and required by the business Builds and maintains effective relationships with sales distribution, key internal stakeholders, and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives Monitors underwriting performance against objectives, recommending enhancements to ensure a consistent customer and brand experience Delivers financial results for the auto business via operation of all available levers: pricing, margin, volume etc.,

creates and delivers business…