Front Desk Associate & Kennel Assistant

Front Desk Associate & Kennel Assistant – Full Time

Join to apply for the Front Desk Associate & Kennel Assistant – Full Time role at Orchard Lake Pet Resort
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Provides professional animal care services for pets within our care, delivers exceptional customer service, and maintains a safe and clean environment for pets and people.

• Clean up after animals both inside the facility and outside, clean animal rooms and kennels as needed.
• Feed, water, walk, exercise, and bathe animals as needed in our care.
• Administer medications as indicated by owners and veterinarian.
• Answer phone, schedule client appointments and reservations, check‑in/check‑out pets, and handle currency transactions.
• Bring animals to and from the kennel during check‑in and check‑out times.
• Provide basic animal health and grooming services, including bathing animals, trimming nails, and brushing teeth.
• Maintain the resort by sweeping/mopping floors, wiping counters, laundry, washing dishes, taking out trash, cleaning bathrooms, yard work (including raking leaves and shoveling snow), and checking equipment and supplies.
• Assist other staff members on occasion with tasks such as restraining an animal, helping clients with their pets, etc.

• Ability to lift up to 50 pounds and team lift up to 150 pounds.
• Ability to withstand prolonged exposure to water and soaps.
• Ability to stand for extended periods of time.
• Ability to fully communicate in English.
• Ability to withstand prolonged exposure to dog and cat hair and allergens.
• Must be able to frequently walk, stoop, kneel, crouch, bend, lift, reach, and handle heavy equipment.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to use basic computer functions and program utilized by the pet resort.
• Must be able to work most weekends and on/around major holidays during busy times.
• Must be at least 18 years of age.

• Paid time off.
• Health insurance.
• Vision insurance.
• IRA plan with employer match.

Orchard Lake Pet Resort is a small, privately owned facility that has been in business for almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve. We’re a work‑hard, play‑hard kind of business and enjoy coming to work each day.

Full‑time

Entry level

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