Regional Property Manager

• Location 26211 Central Park Blvd,Suite 650,Southfield, MI, 48076,United States
• Other Compensation $5,000 Sign On Bonus
• Employee Type Full-Time
• Required Degree 2 Year Degree
• Travel 50%
• Manage Others Yes

Description

VOA Michigan (VOAMI)

Lead, plan, direct, and supervise the day-to-day activities of multiple apartment communities, management operations, and staff, ensuring consistency and alignment with organizational goals, financial objectives, regulatory requirements, property standards, and the mission of VOA Michigan.

The Regional Property Manager is responsible for providing leadership and oversight to an assigned portfolio of communities and ensuring that properties achieve established standards for occupancy, financial performance, compliance, physical condition, resident satisfaction and overall operational performance.

• Promote Volunteers of America Michigan philosophy and mission through personal attitudes, actions, and behaviors.
• Lead properties and staff, promote improvement and expansion.
• Represent the agency and property at designated meetings and other functions.
• Handle and resolve emergencies that may arise.
• Communicate problems and make recommendations to the Vice President of Housing.
• Interview and hire property staff as needed.
• Maintain staff development and team unity.
• Educate staff on policy changes, including internal, federal, state, and local requirements.
• Ensure property and resident compliance.
• Identify initiatives and implement action plans that benefit the communities.
• Act as Assistant Fair Housing and Section 504 Coordinator for VOAMI to assure compliance with Federal, State, and Local Laws/Codes.
• Assure that VOA and VOAMI policies are adhered to consistently at all premises and communities.
• Provide leadership, coaching, guidance, and accountability to Community Administrators and property staff to promote consistent performance and adherence to organizational expectations.
• Establish clear performance expectations for assigned properties and staff and regularly monitor progress toward established goals.
• Identify opportunities for professional development, cross-training, succession planning and leadership development within the assigned portfolio.
• Promote employee engagement, effective communication, teamwork, and a culture of accountability and continuous improvement.

• Oversee site staff and ensure they are in alignment with property standards, policies, and procedures.
• Conduct annual performance reviews of Community Administrators.
• Coordinate annual performance reviews of all site staff.
• Conduct monthly site visits or as required and conduct bi-annual Property Internal Audits.
• Oversee and sign contracts for large maintenance and property expenditures.

• Monitor and evaluate the overall performance of assigned communities using established key performance indicators.
• Review occupancy, economic occupancy, days vacant, delinquency and collections, work-order performance, recertification timeliness, inspection results, resident satisfaction, budget-to-actual performance, and net operating income.
• Identify unfavorable performance trends, determine contributing factors, and develop and implement corrective action plans with measurable goals, responsible parties, and completion dates.
• Evaluate, review, address budget variances, and maintain individual property financials.
• Evaluate each property's monthly financials and ensure that each property is staying on budget; explain variances and address any issues.
• Evaluate, review, and address legal and collections efforts for all communities.

• Be present for each owner…