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Autonomous Vehicle Incident Support Specialist

Job in Southfield, Oakland County, Michigan, 48076, USA
Listing for: TaskUs
Full Time position
Listed on 2026-10-14
Job specializations:
  • Transportation
    Transportation & Logistics, Dispatcher, Transportation Manager, Driver
Salary/Wage Range or Industry Benchmark: 20 - 26 USD Hourly USD 20.00 26.00 HOUR
Job Description & How to Apply Below
Responsibilities:
  • Navigational Assistance
    :
    Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
  • Decision Making
    :
    Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
  • Safety Oversight
    :
    Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
  • Human-Machine Interaction
    :
    Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
  • Problem Solving
    :
    Adapt to dynamic road conditions and rapidly address unexpected challenges.
  • Continuous Learning
    :
    Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
  • Safety Compliance
    :
    Ensure adherence to all relevant safety regulations and certifications.
Key Requirements:
  • Strong focus on safety and attention to detail
  • Excellent problem-solving and decision-making skills
  • Ability to work effectively in a fast-paced, ever-changing environment
  • Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience
  • At least 3 years driving experience on public roads
  • Adaptability to new technologies and processes
  • Ability to self-correct and learn from previous mistakes
  • Maintain safety compliance certifications
  • Ability to stay focused and seated for multiple hours at a time
  • Ability to multitask in dynamic situations
  • Schedule flexibility to support a 24
    * 7 operation including holidays
  • Valid driver's license with 3 years of driving experience and a clean driving record
  • Ability to pass background, drug, and employment checks
Benefits:
  • Be part of a pioneering team shaping the future of transportation
  • Contribute to enhancing safety and efficiency on the roads
  • Work in a collaborative and supportive environment
  • Competitive holiday pay
  • Vacation time, sick time

Pay $23/h

Task Us will provide:
  • Be part of a pioneering team shaping the future of transportation
  • Contribute to enhancing safety and efficiency on the roads
  • Work in a collaborative and supportive environment
  • Competitive pay
  • Vacation time, sick time
  • Comprehensive Medical, Dental, Vision
  • Life and Disability
  • 401k
  • Birthday Leave
  • Employee Assistance Program
  • Referral Incentive Program
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