Bilingual Teller; Spanish - Southgate
Listed on 2025-12-31
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member’s individual needs while effectively resolving member problems and disputes in a timely manner.
- Greets members warmly and asks questions to determine their needs
- Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
- Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
- Assists members with questions and/or problems relating to their accounts
- Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
- Sells/ cross-sells additional products or services
- High school diploma or general education degree (GED)
- Must speak, write, and read Spanish fluently
- Ability to verbally communicate clearly and professionally
- Excellent organizational and time management skills
- Having prior related experience is a plus (retail, banking, or sales)
- Background checks required
We also offer competitive wages, advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).