Courtesy Clerk​/Grocery Bagger

Overview

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
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Job Description:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers.
• Associate will strive for at least five items in the bag while ensuring contents are not damaged.
• Follow best practices for bagging items in various bag types (reusable, plastic, paper).
• Assist in removing customer's merchandise from the bottom of bascarts for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside the store and parking lot; clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions or issues and notifying store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of items in need of repair.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products sold within the department and throughout the store.
• Adhere to all local, state, and federal laws, and company guidelines.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Customer service skills
• Effective communication skills

• Retail experience is preferred but not required

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off based on eligibility and length of service.
• Employee Assistance Program and confidential financial tools and coaching.
• Associate discounts on purchases.
• Tuition reimbursement up to $21,000 over your career.
• Growth opportunities through training programs and diverse career pathways.

Location:

Brownstown Charter Township, MI