Repair Service Advisor

2 days ago Be among the first 25 applicants

• Handle in-bound service calls, counter sales for cargo equipment/supplies and retractable tarp system repairs
• Analyze damages to customer tarp systems – produce accurate quotes/work orders for the tarp system repair
• Manage repair/service schedule and communicate with customers status updates on repairs
• Filing invoices, packing slips and work orders
• Ensures assigned store tasks are completed in a timely manner
• Operate cash registers and follow established cash handling procedures
• Follow company policies and loss prevention procedures
• Maintain store appearance and merchandising standards as directed
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain product knowledge and current promotions
• Communicate with manager regarding customer concerns and employee matters
• Actively engage in developing more effective customer service skills
• Provide honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

• Basic knowledge of trucking industry/cargo equipment is a plus
• Automotive Service/Repair Advisor experience is a plus
• Excellent communication and decision making skills
• Ability to lift, load and unload merchandise
• Position is full-time Monday through Friday (some overtime may be required)
• Fast paced environment with good work life balance
• Highly organized and self-starter
• Own reliable transportation is required

Verduyn Tarps was founded in 1986 on the principles of Quality, Honesty and Service, and to this day, Verduyn Tarps is dedicated to operational excellence and delivering the highest quality products for an honest price while providing outstanding customer service. Based in metro Detroit and with 4 locations throughout Canada and the United States, Verduyn Tarps is the leading innovator in retractable tarping systems in the transportation industry.

Entry level

Full-time

Other

Transportation/Trucking/Railroad